You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Troubleshooting > Why have I not received any Daily Snapshots?
Why have I not received any Daily Snapshots?
print icon

There are three possible reasons why you have not received any Daily Snapshots. 
 

First, be sure you have followed at least one or two companies. You can see what companies you are following under your Saved Lists tab. The more companies you follow, the more news you are likely to receive. Without any followed companies we will not send you any Daily Snapshots. 

 

Second, It is possible that the companies you are following have not been in the news. 

 

Third, it is possible that you have Daily Snapshots turned off. To ensure you have them turned on, click on 'Alerts' on the top of your screen, then make sure Daily Snapshot is checked, and click Update Settings. 

 

 

If you've tried these three possible solutions, and you still are not receiving daily snapshots, please Log a Ticket. 

 

Feedback
0 out of 0 found this helpful

scroll to top icon